Frequently asked questions

Got questions?

Everything you need to know about dChat. Can't find an answer? Contact our support team.

Getting Started

What is dChat and how does it work?
Do I need a WhatsApp Business account?
How do I log in? Why no password?
What is a Sender UUID?

Messaging

What message types are supported?
When should I use Template Button messages?
How do I include media in messages?
Can I schedule messages?

API & Integration

How do I get an API key?
What programming languages have examples?
Can I receive incoming messages?
Is there a rate limit?

Billing & Plans

Is there a free tier?
Can I upgrade or downgrade at any time?
Do unused messages rollover?
What payment methods do you accept?

Security & Privacy

How are my API credentials stored?
Is my message data encrypted?
Can I revoke API keys?

Still have questions?

We'd love to help. Reach out to our support team.

Contact Support